eBOS Service :    General service management system

Standard features

• Entirely server based application, NO-client side installation, easy to maintain.

• Ready for eBusiness and self-service to customers and business partners

• Outputs in PDF / Excel / Word file format and it can be directly emailed or faxed.

• Audit trail of insert, edit, delete, print operations

• PDA or other hand held wireless device support

• Arabic enabled, other foreign language supported

Service process:

• Service templates for recurring jobs

• Prepare estimate & revise estimate

• Convert estimate to work order

• Procure parts, assign labor, subcontract, allocate machinery & tools

• Parts & consumables inventory management

• Machinery, tools & equipment maintenance

• Job costing and payroll integration

• Payable invoice booking with or without inventory

• Close work order and prepare invoice

• Automated accounting of service invoice

• Automated accounting of payables

• Extensive queries and reports

Financial accounting 

• Consists of General Ledger, Accounts Receivables and Accounts payables

• Organization or person (entity) based two way (AR & AP) transaction booking

• Reports can be printed as consolidated or Receivables only or Payables only

• Single payment / receipt voucher for multiple cheques

• PDC is integral part to suit the local business practice

• Part payment / receipts / allocation supported

• Multi level Chart-Of-Accounts (tree structured for ease of use)

• Transaction Security and Automated entry log for auditing

• Automated entries from sales and service modules                                                                                                                        

            ……. and much more functionality.

 

Optional ADD-ON modules

• Integrated Payroll & personnel module

• Self-service portal for clients and business partners

• Connector for Electronic Data exchange

• SMS alerts (rule based or automatically triggered)